Functional Area: Software Design and Development

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For the Department of State Information Web Sites Maintenance & Support (IWSM&) task, ISP Partner CITI developed, maintained, and supported a variety of CA websites/web applications that provide information and services to both the public and internal DOS users. Included are the public facing websites TSG, ASG, SASG; CAWeb, the CACLI, Online Application for Passport Card (OAPC), and the Smart Traveler Enrollment Program (STEP) Mobile application. Major achievements include:
• An Agile modernization and migration of the public facing websites Travel.state.gov (TSG), ASG and SASG from legacy systems to the Adobe CQ CMS platform.
• The migration of the CACLI website from a legacy Content Management System (CMS) to a .NET and SharePoint solution.
• A web application in .NET that enables qualified passport book holders to complete an online application for a U.S. passport card (OAPC).
• A mobile application for the Smart Traveler Enrollment Program (STEP) developed using the ASP.NET Model-View-Controller framework to enable U.S. citizens traveling abroad to have mobile access to DOS emergency assistance.
ISP partner ZAI performed lifecycle software and applications design, development, integration, and maintenance for 40+ applications and components for FEMA. ZAI designed, developed, and implemented the Map Service Center e-commerce site using IBM WebSphere; created the digital repository of 600,000 maps/products; developed an address-based search tool using ESRI ArcIMS; developed the geodatabase on Oracle SDE; designed/implemented Oracle JDEdwards ERP; and implemented secure payment processing using Treasury’s pay.gov. ZAI also upgraded middleware applications comprising the Mapping Information Portal using IBM WebSphere enterprise portal, content manager, and workflow applications, and multiple custom applications for tracking, EV, and dashboard reporting for 1,400 mapping projects. ZAI maintained the GIS NFHL, created in ESRI’s ArcIMS with an Oracle spatial database accessible via a map viewer. ZAI designed, developed, and maintained numerous SharePoint sites providing knowledge management and collaboration for 1,000 users. ZAI designed, developed, and implemented multiple custom systems including an automated QC map tool, an online tool for user-selected map segments, and an online, custom subscription service for map products.

ISP partner CITI supports HUD’s Integrated Assessment Sub-System (NASS), a complex system that has to assess data from HUD’s other Real Estate Assessment Center (REAC) subsystems that contribute to the PHAS score, analyze that data, and create a finalized PHAS Score. It is a browser based system developed via JAVA framework, J2EE, Java Swing, Struts, XML, and Web Services. It features an Oracle database, Sybase database, Oracle data warehouse and a large PL/SQL code base. NASS provides Summary Reports and Trend Analysis Reports for the REAC executive office, and is responsible for tracking PHAS appeals and waivers. Adding to the complexity of the system is the newly developed correspondence functionality for NASS. CITI developed a design shell, which was in the form of a graphic design, a mock-up of screens with phony data, and a functioning limited prototype, the purpose of which was to demonstrate how the business requirements were being implemented and to seek feedback on design elements so as to finalize an approach that optimized usability before significant time was invested in implementing the design. CITI created/tested new modules, and revised/tested existing modules to ensure they functioned as designed, and worked quickly and reliably in the application environment. Development included the modification of COTS software and adaptation of legacy software to meet requirements.

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